Welcome to Te Reignz. We are committed to making your shopping experience simple, convenient and reliable. This Shipping Policy explains how we process, dispatch and deliver orders placed through the Te Reignz website.
Website: https://tereignz.com
Email: tereignz@gmail.com
By placing an order on our website, you agree to the terms described in this Shipping Policy.
1. Order Processing
Once you successfully place an order and payment is confirmed, we begin processing your order.
Orders are generally processed and prepared for dispatch within 1–3 business days, subject to product availability and operational conditions.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotional campaigns, festivals or periods of unusually high order volumes, processing may take longer than usual.
2. Shipping Locations
Te Reignz currently aims to deliver products to serviceable locations across India.
Delivery availability may depend on the destination PIN code and the courier services available in that area.
At checkout, customers may be informed if delivery is unavailable to a particular location.
If we are unable to deliver to the address provided, we may contact you to request an alternative address or arrange cancellation and refund where applicable.
3. Estimated Delivery Time
After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.
Delivery to remote locations may take additional time.
The delivery timeline is an estimate and is not a guaranteed delivery date.
Actual delivery times may vary due to:
- Courier delays;
- Weather conditions;
- Public holidays;
- Festivals;
- Transportation disruptions;
- Incorrect or incomplete addresses;
- Remote delivery locations;
- Operational issues;
- Government restrictions; or
- Other circumstances beyond our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
From time to time, Te Reignz may offer free shipping promotions subject to minimum order values or other promotional conditions.
Shipping charges may vary depending on the order value, destination and applicable promotional offer.
5. Order Tracking
Where tracking information is available, customers may receive a tracking number or tracking link after the order has been dispatched.
You can use the tracking information to check the status of your shipment.
Tracking updates may take some time to appear after the courier receives the package.
6. Delivery Attempts
Our courier partner may make one or more delivery attempts at the address provided during checkout.
Customers are responsible for ensuring that:
- The delivery address is accurate;
- The PIN code is correct;
- The phone number is active;
- Someone is available to receive the package where required; and
- The courier can reasonably access the delivery location.
If a shipment is returned to Te Reignz because of an incorrect address, repeated failed delivery attempts or the customer’s refusal to accept the package, additional shipping charges may apply for re-shipping.
7. Incorrect Delivery Information
Customers are responsible for providing accurate delivery details at the time of placing an order.
Please carefully check:
- Name;
- House/Flat number;
- Street/locality;
- City;
- State;
- PIN code; and
- Contact number.
If you identify an error in your delivery information, contact us as soon as possible at tereignz@gmail.com.
We will try to update the information before dispatch, but we cannot guarantee that changes can be made after the order has been shipped.
8. Delayed Orders
Although we work with our logistics partners to deliver orders within the estimated timeframe, unexpected delays may occur.
If your order has not arrived within the expected delivery period, please contact us with your order number.
We will coordinate with the relevant courier partner and provide an update where possible.
9. Damaged or Tampered Packages
We take reasonable care when packaging products for shipment.
If you receive a package that appears to be:
- Damaged;
- Opened;
- Torn;
- Leaking; or
- Tampered with,
please refuse delivery where reasonably possible and contact Te Reignz immediately.
If you accept a damaged package, please take clear photographs/videos of the package and product and contact us as soon as possible.
10. Wrong or Missing Products
If you receive an incorrect product or an item is missing from your order, please contact us promptly.
Please provide:
- Order number;
- Name;
- Contact number;
- Photographs/videos of the received package;
- Photographs of the product and packaging; and
- Details of the issue.
After verification, Te Reignz may provide an appropriate resolution, which may include replacement or refund, subject to our Return & Refund Policy and applicable law.
11. Undelivered or Returned Shipments
If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal of delivery or repeated failed delivery attempts, the courier may return the shipment to Te Reignz.
If the customer requests re-shipment, additional delivery charges may apply.
Where applicable, any refund for a returned shipment will be processed after the package is received and the applicable deductions or charges are determined.
12. International Shipping
Unless specifically stated on the website, Te Reignz currently does not guarantee international shipping.
If international shipping becomes available, separate shipping charges, delivery timelines, customs duties, import restrictions and other applicable conditions may apply.
Customers will be responsible for complying with applicable import regulations in the destination country where required.
13. Shipping During Promotions and Festivals
During major sales, festive periods and promotional campaigns, order volumes may increase significantly.
As a result, processing and delivery may take longer than the standard estimated timeframe.
We appreciate your patience during such periods.
14. Force Majeure
Te Reignz shall not be responsible for delivery delays caused by circumstances beyond our reasonable control, including:
- Natural disasters;
- Floods;
- Fire;
- Severe weather;
- Strikes;
- Transportation disruptions;
- Government restrictions;
- Public emergencies;
- Courier service disruptions;
- Technical failures; or
- Other unforeseen circumstances.
15. Contact Us
If you have questions regarding shipping or delivery, please contact us:
Te Reignz
Himayathnagar, Hyderabad, Telangana – 500029, India
Email: tereignz@gmail.com
Website: https://tereignz.com
Please include your order number when contacting us about an existing order.
Last Updated: 31 August 2026
